Privacy Policy

PRIVACY POLICY

Owner: OptimaNexa

ARTICLE 1 – PERSONAL INFORMATION COLLECTED

When you make a purchase from our store, as part of the buying and selling process, we collect the personal information you provide to us such as your name, address, and email address.

When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address, which provides us with information about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

ARTICLE 2 – CONSENT

How do you obtain my consent?

When you provide your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery, or return a purchase, we assume you consent to our collecting and using your information for that specific purpose only.

If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your explicit consent or provide you with an opportunity to refuse.

How can I withdraw my consent?

If, after you opt-in, you change your mind and no longer consent to us contacting you or collecting or disclosing your information, you may withdraw your consent by contacting us at Optimanexa.contact@gmail.com or by mail at:
206 Rue Principale, Courcelles, Québec, Canada.

ARTICLE 3 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms and Conditions of Sale and Use.

ARTICLE 4 – SHOPIFY

Our store is hosted on Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage system, databases, and the Shopify application in general. Your data is stored on a secure server protected by a firewall.

Payment:

If you complete your purchase through a direct payment gateway, Shopify stores your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete your order. Once the transaction is complete, your purchase information is deleted.

All direct payment gateways adhere to PCI-DSS standards managed by the PCI Security Standards Council (a joint effort of companies such as Visa, MasterCard, American Express, and Discover).

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more information, you may also read Shopify’s Terms of Service or Privacy Policy.

ARTICLE 5 – THIRD-PARTY SERVICES

In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to perform services they provide to us.

However, some third-party service providers—such as payment gateways and transaction processors—have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.

We recommend that you read their privacy policies carefully so you understand how they will handle your personal information.

Please note that some providers may be located in or have facilities located in a different jurisdiction from yours or ours. Therefore, if you choose to proceed with a transaction involving a third-party service provider, your information may become subject to the laws of the jurisdiction(s) where that provider or its facilities are located.

For example, if you are located in Canada and your payment transaction is processed by a gateway located in the United States, your information used to complete the transaction may be subject to U.S. legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party site or application, you are no longer governed by this Privacy Policy or our Terms and Conditions of Sale and Use.

Links

You may be redirected away from our site by clicking on certain links. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.

ARTICLE 6 – SECURITY

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed inappropriately.

If you provide us with credit card information, it is encrypted using SSL (Secure Sockets Layer) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we comply with all PCI-DSS requirements and implement additional industry-recognized security measures.

COOKIES

Below is a list of cookies we use. We list them so you can choose whether you want to opt out of cookies or not:

  • _session_id
    Unique session ID, allows Shopify to store session information (referrer, landing page, etc.).

  • _shopify_visit
    No data stored; persists for 30 minutes since the last visit; used by Shopify's internal analytics system.

  • _shopify_uniq
    No data stored; expires at midnight (visitor’s time zone); counts unique customer visits.

  • cart
    Unique identifier; persists for 2 weeks; stores cart information.

  • _secure_session_id
    Unique session ID.

  • storefront_digest
    Unique identifier, used to determine if the visitor has access when the store is password-protected.

ARTICLE 7 – AGE OF CONSENT

By using this site, you affirm that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor dependents to use this website.

ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so you know what information we collect, how we use it, and under what circumstances we disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so we may continue selling products to you.

QUESTIONS & CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal information we have about you, file a complaint, or simply request more information, contact our Privacy Compliance Officer at:

Optimanexa.contact@gmail.com
or by mail at:

Optimanexa
Re: Privacy Compliance Officer
206 Rue Principale
Courcelles, Québec
Canada